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Seamless CX: order status ppdates on WhatsApp powered by AI

See How to Apply Weni by VTEX's AI and Conversational CX Technology to Automate Order Status Inquiri

Carajás transforms WhatsApp into a powerful conversion machine with Weni by VTEX: over 15x conversions

Carajás implemented Weni Platform technology and increased its revenue with cart recovery via Whats

Weni is acquired by VTEX to join forces in the CX post-sales sector

With this acquisition, Weni becomes Weni by VTEX, independent business unit with the goal of strengt

Revolutionizing enterprise intelligent agents: our success story with Runpod

Rules and ethical uses of Artificial Intelligence: Weni’s ethical guidelines

The use of artificial intelligence has transformed the way people work and communicate. But it is ne

Weni Chats: meet the human service module of the Weni Platform

Weni Chats is the human service module of the Weni Platform! Create dashboards, access records, inte

UNICEF’s Pode Falar project uses Weni’s AI to support 90,000+ young people’s mental health

O Pode Falar is an online channel created by UNICEF that helps young people aged 13 to 24 with menta

Two-factor authentication: What it is, types, and how to enable 2FA

Two-factor authentication is a extra layer of security feature to prevent people from accessing your

More than 45,000 South African girls have already spoken about sexual health through the Big Sis project

Big Sis is an AI-powered chatbot that has already reached millions of girls in South Africa talking

Customer experience: what it is, pillars and how to follow up

Customer experience is a strategy that seeks to improve the consumer's experience and make their jou

Success case Consulta digital: AI agent and call center against covid

5 reasons to automate the customer service

Foundation of a good customer service is to know the consumer, identify their needs and deliver the